![]() ![]() ost files and they are both different sizes and less than 1GB. All emails after that point are no longer in the inbox. If I turn cached mode back on and restart outlook it goes back to the same point in time when the emails originally stopped arriving. When I disable outlook's cached mode and restart outlook their inbox populates normally with all emails. They've stopped receiving new mail in the inbox on the laptop, however their BlackBerrys are still receiving mail normally. We're running Outlook 2003 in cached mode on both devices. The first person had the issue begin two weeks ago, the second has started today. I have over fifty others not experiencing issues. This usually fixes it for us.Two users on my network have stopped receiving emails into their inbox on their laptops. In this case I disable that custom send and receive group and create a new one. Often the send and receive profile gets corrupt and/or the option to "Download offline address book" is checked which for whatever reason ALWAYS causes a problem for us. Sometimes people set Outlook to not send immediately when connected and set up a custom send/receive schedule so that outgoing mail sits in their mailbox for 3 minutes or so before leaving. The other thing to look for is you say you removed the profile but did you also ensure the OST file was removed just incase? OST files become corrupt so easy on complicated or large mailboxes.Įdit: Oh and one other thing to look for is to check if they have custom send and receive options. If you have Public Folders set to favorites and set Outlook to download public folder favorites, it takes an insane amount of time to do the initial download and Outlook will often say it's not responding.
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December 2022
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